Privacy Policy
Effective Date: 13 August 2025
Last Updated: 13 August 2025
Icknield Farm (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
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1. Information We Collect
We may collect and process the following information:
a) Information you provide directly:
• Name
• Email address
• Phone number
• Postal address
• Any other details you provide through contact forms, newsletter sign-ups
b) Information collected automatically:
• IP address
• Browser type and version
• Pages visited and time spent on our site
• Cookies and similar technologies (see Section 6)
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2. How We Use Your Information
We may use your information to:
• Respond to enquiries and provide customer support
• Process orders and deliver products or services
• Send updates, newsletters, or promotional material (if you’ve opted in)
• Improve our website and services
• Comply with legal obligations
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3. Legal Basis for Processing
We process your personal data under the following legal grounds:
• Consent – when you have given us permission (e.g. to receive marketing emails)
• Contract – when processing is necessary to perform a contract with you
• Legal obligation – when we are required to comply with the law
• Legitimate interests – when processing is necessary for our business operations and does not override your rights
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4. Sharing Your Information
We will never sell your personal information. We may share it with:
• Service providers (e.g. payment processors, website hosting) who help us operate our business
• Legal authorities if required by law
• Delivery couriers to fulfil orders
All third parties are required to keep your data secure and use it only for the purposes we specify.
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5. Data Retention
We keep your personal data only as long as necessary for the purposes described above, or as required by law. Once no longer needed, it will be securely deleted or anonymised.
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6. Cookies
We use cookies to enhance your experience on our website. Cookies help us:
• Remember your preferences
• Analyse site traffic and performance
• Deliver relevant content
You can disable cookies in your browser settings, but this may affect the functionality of the site.
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7. Your Rights
Under UK data protection laws, you have the right to:
• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent (where applicable)
• Data portability (receive your data in a usable format)
To exercise any of these rights, contact us at:
📧 Email: accounts@icknieldfarm.com
📞 Phone: 07312 086946
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8. Security
We take reasonable measures to protect your personal data from loss, misuse, and unauthorised access. However, no method of transmission over the internet is 100% secure.
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9. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of other websites, so please read their privacy policies.
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10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
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11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Icknield Farm
📧 Email: accounts@icknieldfarm.com
📞 Phone: 07312 086946
📍 Address: Icknield Farm, Icknield Street, Birmingham B38 0BR